Accessibility Statement
MyFinancePlatform is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment
We believe that financial planning tools should be accessible to everyone, regardless of ability. Our commitment to accessibility includes:
- Providing equal access to information and functionality
- Designing with accessibility in mind from the start
- Regular testing and improvement of our platform
- Training our team on accessibility best practices
- Listening to feedback from users with disabilities
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, published by the W3C Web Accessibility Initiative (WAI). These guidelines explain how to make web content more accessible for people with disabilities.
WCAG 2.1 Principles
Our accessibility efforts are guided by the four main principles of WCAG:
- Perceivable: Information must be presentable in ways users can perceive
- Operable: Interface components must be operable by all users
- Understandable: Information and operation of the UI must be understandable
- Robust: Content must be robust enough to work with various assistive technologies
Accessibility Features
Keyboard Navigation
Our platform supports full keyboard navigation, allowing users to:
- Navigate through all interactive elements using the Tab key
- Activate buttons and links using Enter or Spacebar
- Close modal dialogs using the Escape key
- Skip to main content using skip links
Screen Reader Support
We design our platform to work well with screen readers by:
- Using semantic HTML markup
- Providing descriptive alt text for images
- Including proper heading structure
- Using ARIA labels and descriptions where needed
- Announcing important status changes
Visual Design
Our visual design considers accessibility through:
- High contrast ratios that meet WCAG standards
- Scalable text that can be enlarged up to 200% without loss of functionality
- Color combinations that are accessible to users with color blindness
- Clear focus indicators for interactive elements
- Consistent navigation and layout patterns
Forms and Input
Our forms are designed to be accessible with:
- Clear labels associated with form controls
- Descriptive error messages and validation feedback
- Logical tab order through form fields
- Required field indicators
- Instructions and help text where needed
Assistive Technology Compatibility
We test our platform with various assistive technologies, including:
Screen Readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
Browser Compatibility
Our accessibility features work across modern browsers:
- Chrome
- Firefox
- Safari
- Edge
Known Limitations
While we strive for full accessibility, we acknowledge some current limitations:
- Some complex financial charts may have limited screen reader support (we provide alternative data tables)
- Certain third-party integrations may not meet our accessibility standards
- Some legacy content may not fully conform to current standards
Ongoing Improvements
We are actively working to address these limitations through:
- Regular accessibility audits and testing
- Updates to chart and visualization components
- Working with third-party vendors to improve their accessibility
- Migrating legacy content to meet current standards
Feedback and Support
How to Report Accessibility Issues
If you encounter accessibility barriers while using MyFinancePlatform, please let us know. We welcome your feedback and will work to address any issues promptly.
Contact Methods
- Email: accessibility@myfinanceplatform.com
- Phone: [Phone Number] (during business hours)
- Support Chat: Available through our platform
- Mail: [Company Address]
What to Include in Your Report
When reporting accessibility issues, please include:
- Description of the issue or barrier
- Page URL where the issue occurs
- Browser and version you're using
- Assistive technology you're using (if applicable)
- Steps to reproduce the issue
Alternative Formats
If you need information from our platform in an alternative format, we can provide:
- Large print versions of documents
- Audio recordings of written content
- Braille versions (upon request)
- Plain text versions of complex documents
- Personal assistance via phone or email
Training and Awareness
We invest in accessibility training for our team, including:
- Disability awareness and sensitivity training
- Technical training on accessibility standards
- Regular updates on accessibility best practices
- User testing with people with disabilities
Third-Party Content
Some content on our platform is provided by third parties. While we cannot control the accessibility of all third-party content, we:
- Choose vendors who demonstrate commitment to accessibility
- Include accessibility requirements in our vendor contracts
- Provide alternative access to essential third-party content when possible
- Work with vendors to improve accessibility over time
Legal Framework
Our accessibility efforts are guided by various legal frameworks and standards:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Web Content Accessibility Guidelines (WCAG) 2.1
- European Accessibility Act
- Local accessibility laws and regulations
Continuous Improvement
Accessibility is an ongoing effort. Our improvement process includes:
- Regular accessibility audits by internal and external experts
- User testing with people with disabilities
- Monitoring of accessibility metrics and user feedback
- Updates to our accessibility policies and procedures
- Integration of accessibility into our development lifecycle
Updates to This Statement
This accessibility statement is reviewed and updated regularly to reflect our current accessibility status and ongoing improvements. We will notify users of significant updates through our usual communication channels.
Our Promise: We are committed to making MyFinancePlatform accessible to all users. If you experience any difficulties accessing our platform or need assistance, please don't hesitate to contact us. Your feedback helps us improve accessibility for everyone.